RETURNS

Grydlmat's primary focus is to provide a clean, ready-to-go cooking surface from mice, ants, earwigs, pests and debris. When Grydlmat is used along with other proper griddle care techniques, such as cleaning well and applying oil to a cool and dry surface, it can help prevent moisture and oxygen from accessing the griddle top.

Grydlmat is pretty large. You can hang it over a railing or on the back of a chair, however the best option is to use our super awesome Hang Rack. You can mount that sucker just about anywhere and store your Grydlmat with ease.

Absolutely not. Grydlmat is not inteded to be used as a standalone device. Grydlmat is inteded to be used with a hard lid and/or softcover outdoors as part of a multi-layer defense against critters, crud and crap.

It's easy! Remove Grydlmat from your griddle and toss it in your sink. Handwashing with warm water, dishsoap and a dish sponge is recommended. Grydlmat is NOT dishwater safe and will void the warranty.

100% food-grade silicone polymer. These mats are heavy duty and come with a polished bottom to ensure a good seal to the griddle surface.

With proper care and regular washing these mats can last a lifetime. We are so confident in their durability we back it up with a lifetime warranty.

We have rated our mats up to 400ºF (204ºC) and while silicone is naturally resistant to heat, doing so will reduce the life of the mat as well as void the warranty. Never place mat on a hot griddle or expose to open flame. Damage done by heat is not convered by warranty. Grydlmat has been rated up to -40ºF (-40ºC).

Currently, Grydlmat is only offered in it's signature orange color.

How did that happen? Unfortunately, our warranty does not cover misplaced Grydlmats so your best bet is to order a new one.

GRYDLMAT is designed, engineered and tested in the USA. We currently offer the largest and thickest food-grade protective silicone mat on the market. In order to manufactuer a mat of this size at a reasonable price we produce in China. This allows us to provide you with the best prices we can get.

Due to the size and weight of Grydlmat, we offer flat rate shipping across the United States. UPS Ground Shipping (3-5 Days): $13.99ea UPS 2-Day Air Shipping : $26.99ea We currently do not offer shipping options of Next Day or by USPS.

We currently sell Grydlmats to any location in the United States and most of Canada.

If you never received any confirmation email, please send an email to sales@grydlmat.com so that the team can get everything squared away as quickly as possible. If you received a confirmation email but no shipment email, that means our warehouse is still working on your order. Feel free to shoot an email to sales@grydlmat.com if you want more information and we will be happy to look into your order. All that we ask is that you include your order number somewhere in the email. If you received a shipment email, we recommend first looking at the tracking information. Once the product leaves our warehouse, we are at the mercy of the shipping companies just like you. If some issues popped up with the shipment, we will happily work with you to try to figure out where the order is and what we can do to fix it. As always, you can reach out to us at sales@grydlmat.com. Again, all that we ask is that you include your order number in the email.

For bulk discount related inquiries please send sales@grydlmat.com an email with your Name, Business Name, Website, Order Quantity, and product size request.

Bummer to hear! However, we understand sometimes our product isn’t the right fit. To get the return process started, send an email to sales@grydlmat.com that contains your order number and the reason for your return. For more information, you can find our current return & refund policy here.

For distributor and retailer inquiries please send a message to sales@grydlmat.com. Please include your: Name, Business, Location, sales channel focus, and any other information that could help our team.